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PXL Vision for Well
"With the Well app, we wanted to create a modern and user-friendly solution, and we succeeded with PXL Vision."
e-Health digital and uncomplicated
Telemedicine services are already more widespread in Switzerland than in Germany. This is mainly due to the insurance models there: More and more insurance companies are offering more cost-effective insurance policies that require customers to first take advantage of a telemedicine consultation before they can consolidate a local doctor. An estimated 30 percent of all insurance models in Switzerland already require telemedical treatment, and the trend is rising.
Medical data is highly sensitive, as it not only provides insight into personal details such as date and place of birth, but also into personal constitution. Anyone who wants to use all the functions of the WellApp, from medical records and telemedicine to prescriptions, naturally wants their data to be protected. In order to exchange documents such as the results of a laboratory test with the doctor, an identification procedure is mandatory: it must be ensured that the person receiving the sensitive data is actually the person specified. Well relies on the expertise of Swiss market leader PXL Vision to enable digital and uncomplicated identity verification.
The solution
In order to make full use of all the functions of the Well app, users have to identify themselves. The solution from PXL Vision was implemented in the app for this purpose.
The ID process is short: first you take a photo of the front of the ID card, then a short selfie video. The AI checks whether it is a valid ID document and checks whether the face matches the photo on the ID document. It also recognises whether it is really a real person in front of the camera. It also scans the relevant data on the ID document, such as gender and date of birth, and compares it with the data entered in the form. Once they have been identified, users can exchange sensitive data and documents with the doctors treating them. This includes, for example, sending the results of the symptom checker to the doctor or receiving laboratory results.
PXL Vision has been seamlessly integrated into the Well app as a white label, allowing Well customers to benefit from an uncomplicated identification process.
